The Information Scammers Want & How to Protect It

Many people assume scammers are only after financial details, such as credit card numbers or bank account information. Scammers can often access accounts using smaller, more readily available pieces of information. They may target specific details that help them guess passwords, answer security questions, impersonate you, or reset account access. Knowing what scammers look for can help you recognize what to protect and what information to keep private.

  1. Passwords and PINs

    Passwords and PINs are among the most valuable pieces of information scammers try to obtain. While scammers may uncover passwords through data breaches or phishing attempts, strong password habits can make it much harder for them to access your accounts.

    Choose passwords only you would know.

    Passwords should not rely on information that could be found online. A child’s name, pet’s name, birthday, school, or favorite team may feel personal, but scammers may be able to find these details through social media or public records.

    Make passwords complex.

    Longer passwords that include a mix of letters, numbers, and special characters are harder for scammers to guess or crack.

    Use different passwords for different accounts.

    If one account is compromised, scammers may try the same password on other accounts. For example, if a social media account uses the same password as your online banking profile, a scammer may have an easier path to your financial information.

    Update passwords after a suspected compromise.

    If you believe an account has been compromised, change that password right away. Then update any other accounts that use the same or a similar password. Once you regain access, do not reuse the compromised password, since the scammer may already have it.

  2. Personal Information

    Scammers may use personal information to impersonate you, reset login credentials, or answer account verification questions. Because so much information is available online, especially through social media, it is important to be thoughtful about what you share publicly. Common details scammers look for include:

    Date of birth

    Social security number

    Home address

    Mother’s maiden name

    Employer details

    Being mindful of the information you make available online can help reduce the risk of someone using it to access your accounts later.

  3. Financial Credentials

    Financial credentials are the most obvious target, but they still require careful attention. Review account activity and statements regularly so you can spot unfamiliar transactions or other signs of compromise as soon as possible.

If you believe you have been contacted by a scammer or your account has been compromised, remember to:

  • Pause

    If the message is urging you to act quickly or is unsolicited, take a moment to stop and think. Scammers rely on creating a sense of urgency to pressure you into acting without thinking.

  • Verify

    Verify the authenticity of the message and the sender by contacting the person or organization through trusted channels before clicking any links, opening attachments, or responding.

  • Protect

    If you ever suspect that your account has been compromised:

    Call Ancorum Credit Union at 800-750-0959 for immediate assistance.

    Contact all of the three major Credit Bureaus (Experian, Equifax or Trans Union), to place a fraud alert on your credit file.

    File your complaint with the FTC. The FTC maintains a database of identity theft cases used by law enforcement agencies for investigations.